CARE QUESTIONS
Do blends need a different wash?
Read every fibre on the label. A top made mostly from modal with a little cashmere is not the same as a pure modal top. Do not choose care based on the highest percentage; follow the care label for the complete garment. Linings, stretch and finishes are part of that whole too.
There are little bobbles on my knit. What now?
Friction can make fibres gather into small bobbles: pilling. Lay your dry piece flat and remove them very gently with a tool suitable for the fabric. Do not pull at the threads. Do not use a fabric shaver on loose, fluffy or open knits without checking its suitability. Unsure of the right approach? Let us take a look first.
My viscose feels different after washing.
Do not stretch the wet fabric or try to restore the fit with extra heat. Dry the piece as directed on the label, then see how it drapes. Only if ironing is allowed, gently finish it at the indicated setting. Does the fit still feel different? Contact us before treating it again.
Is hand washing always the safest choice?
No. A crossed-out wash tub means the piece must not be hand-washed either. When the label specifies hand washing, keep to the indicated temperature and move the fabric gently through the water. A machine's hand-wash programme is not automatically the same as washing by hand.
A stain or a loose thread?
Do not start by rubbing hard or reaching for just any stain remover. First check whether spot treatment is allowed, then test on an inconspicuous area. With delicate fabrics or an unknown stain, the right advice is better than experimenting. Have loose stitching or a loose button repaired before it comes further undone.